Shipping Policies

Please allow up to 5 business days for processing time.

Please make sure to enter the correct address in English letters please.

FaceFit Canada will not be responsible for missing items if the address was entered incorrectly or was incomplete. Orders shipped through DHL are unable to deliver to PO Boxes.

Disclaimer: Orders from outside Canada may be subject to customs duties, carrier handling fees, or VAT.  Please check your country's guidelines for customs and duty fees for packages received from Canada.

Note: if you refuse the shipment you will be liable for shipping costs.